Frequently Asked Questions

How do I start recording a Facebook, Hangouts video call?
How long a Facebook, Hangouts record can save?
What can I record from Facebook, Hangouts
Will it work with conference calls?
What audio formats does AnyCap screen recorder support?
What video formats does AnyCap screen recorder support?
Which video codec is best for AnyCap screen recorder to recording Facebook, Hangouts video calls?
I've registered on one computer, how can I register on another computer?
How long will it take to get registered after buying a license?
What's the benefit to be a registered user?

Create Support Ticket

Before creating your support ticket, please download the latest version from our website,if your problem remains, please raise a ticket using the Add Ticket and provide us blow information:

Operation system and service pack version.
Facebook video call recorder version.
Your License Key if you have one.

Add Ticket

Frequently Asked Questions

Create Support Ticket

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