FAQ

Recording Facebook Video Calls

License registration

How do I start recording a Facebook, Hangouts video call?

Firstly start a Facebook, Hangouts video conversation. Then click the "custom" button to select the Facebook, Hangouts video conversation window and click the "start recording" button to start recording.

How long a Facebook, Hangouts record can save?

It can record as long as you want. If you have enough hard disk space, the recording length is virtually unlimited.

What can I record from Facebook, Hangouts ?

It can record any Facebook, Hangouts calls(video and audio calls).

Will it work with conference calls?

Yes, It's support recording any calls.

What audio formats does AnyCap screen recorder support?

It only supports MP3 audio format.

What video formats does AnyCap screen recorder support?

It supports MP4 and AVI video format.

Which video codec is best for AnyCap screen recorder to recording Facebook, Hangouts video calls?

We recommend to use 'AnyCap H.264 Codec' for recording Facebook, Hangouts video calls into MP4 format files, and 'Microsoft MPEG-4 VKI Codec V2' or 'Xvid MPEG-4 Codec' for recording Facebook, Hangouts video calls into AVI format files.

I've registered on one computer, how can I register on another computer?

The license key based on PC, you have to buy new license to register on another computer.

How long will it take to get registered after buying a license?

After placing an order, you will usually receive licenses via email instantly. The whole registering process is done automatically, that enables you to get registered immediately after purchasing a license.

What's the benefit to be a registered user?

Becoming a registered user, you will be entitled to following benefits:
*Remove the trial limitation.
*High-level technical support via Email.